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Agent: This is maddie. How can I help you? Caller: Oh, hey, I have. I think my wife called last time, but we have two dogs that we need groomed. Agent: Okay, have you guys been here before? Caller: Yeah. Agent: And what kind of dogs are they? Caller: One's a sheep, a doodle, and one's a little Yorkie. Agent: Okay, were we looking for just bath and brushes for them or did we want like a trim or a haircut? Caller: They need. They need haircuts. Agent: Okay, so we are booking up pretty quick. Were you guys looking like, are you needing them to come in at the same day and time or are you okay with splitting them up? Caller: Yeah. Well, what's the soonest available that you can do with them coming in at the same time? Agent: It's probably gonna be about two weeks out, honestly. Give me just a second though to just double check. This iPad is not loading. Give me one second. Caller: It. Agent: Okay, so. Yeah, so my next available would be Monday, February 2nd. I can do a 245. Caller: Okay, what about individually? It. Agent: I have. I could do one on the Saturday the 24th. I have a 5:30. I could do the Yorkie then. And then for the Sheepadoodle. I could do. Sheepadoodle. I believe first available is going to be be like that first week of February. Or actually I could do the Sheepadoodle on Saturday the 31st. Caller: Okay. All right, let me. Agent: I could do both of them Saturday the 31st, actually. Caller: Yeah. Okay. Let me call my wife and see if she was trying to get it done this weekend. Agent: Okay. Caller: Okay. So you can do the Yorkie at 5:30 on Saturday. Agent: Yes. Or I could do both of them the following Saturday the 31st. Caller: Thank you. Agent: Yeah, of course. Have a good one.

Agent: Thank you for calling sparkle grooming. I'm scott stale and shea. How may I help you? Caller: Yeah. Hi. You speak spanish or. No. Agent: No, ma', am, but I can see if we can find somebody that does. Caller: It's okay. It's okay. Where you located? Because I live in Tollestone. Agent: We are located on Scottsdale and Shea Boulevard. Caller: Oh, okay. Okay. Never mind. So far. Agent: Okay. Sorry about that. Have a good rest of your day. Caller: Yeah, that's okay. Thank you. Agent: Of course.

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Agent: Thanks for calling. Sparkle Scottsdale. This is Maddie. How can I help you? Caller: Is this gospel pet still on? Agent: I'm sorry. Caller: Hi, is this gosdale pet salon? Agent: This is Sparkle Scottsdale. Caller: It's. What is it? Agent: We're called Sparkle. We're a dog grooming salon. Caller: Oh, okay. All right, I'm sorry. I have the wrong number. Agent: No worries. Caller: All right, bye now. Agent: Bye. Bye.

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Agent: Sa. Caller: No. Oh, I've not walked in, like, walk in? No, It. Agent: Thank you for calling Sparkle at Scottsdale Shea. To book an appointment, join or fetch a $45 guest pass. Please visit sparkledogcare.com if you have questions or need further assistance and have reached this message. During our normal business hours, please.

Agent: Foreign. Shay, this is Megan. How can I help you? Caller: Hi. Do you only do nails? Like, if you just want. If I just need nails done. Agent: Yeah, we can do just a nail grind. It's 25. It is by appointment. We have to see proof of the rabies vaccine records, and then we have to put a credit card on file to set that up. Caller: Okay. You don't just clip the nails. Agent: If you want just the clip, it would still be the 25, but. Caller: Okay. Agent: Yep. Caller: Thank you. Agent: You're welcome. Caller: Bye. Agent: Bye. Bye.

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Agent: Sparkle Scottsdale assist you, Dan? Caller: Hi, Suzanne. I have an appointment for my dog, Ray today, and she's just getting like the. I think it's like the basic membership price, like the bath and stuff. I'm just wondering if there's a way for me to add on like a trim or a haircut. If you have time to say. Agent: Yeah. Oh, my gosh. I would love to. However, we are slammed today. I am so sorry. I am trying to look for a place where we can help you out, but I don't think that we can add it today. Caller: Oh, no worries. No, it's totally fine. We can just do the normal one. So how long do you think if I bring her in for the 4:30? How long does that normally take? Agent: I think about an hour to an hour and a half, tops. Caller: Awesome. So if I got her, I'm just going to get a spray tan right after. So I didn't know if it was okay if I got her at 6, would that be okay? Agent: Oh, yes. Perfect. Caller: Okay, awesome. Thank you so much. Agent: Yes. All right, well, we're excited to see you guys. We'll see you then. Caller: See you soon. Thank you. Agent: Bye.

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Caller: With an urgent message. We are calling you because your business is not verified on Google Voice Search. Customers cannot find your business. Press 0 to verify your business. Press 9 if you wish to have your business not displayed on Google Voice Searches or. Agent: Thanks for calling Sparkles remercellant.

Agent: Thanks for calling Sparkle Grooming Salon and Scottsdale. How can I help you? Caller: Hi. I was just wondering if you guys had, like, a ETA on Rex. I brought him in, like, a couple hours ago. Agent: Rex, he's with Ali. Let me check with her. She's in the back. Let me go check to see if. How much longer? Okay. Caller: Okay. Thank you. Okay, perfect. Agent: No problem. Hold on. It. Caller: It. Agent: Thanks for holding. So Ali's still working on him. Sorry, she got a little bit behind because the phones have been going absolutely crazy. So she said she about 45 more minutes. Caller: Yeah. Okay. Yeah, no worries. Awesome. Thank you so much for asking. I appreciate it. Agent: Okay. Yeah. I'm so sorry. It's just there's limited amount of us here today and the phones have been going crazy for a Tuesday, so I do apologize. Caller: Oh, girl. Yeah, no, I'm not even worried about it at all. As long as he's being good and he's having fun, I'm enjoying not having to cater to him for a little bit, so. Agent: Okay, well, thank you so much. I appreciate it. And she'll text you in a little bit. Caller: All right, Austin, we'll see you guys soon. Agent: Okay, thank you. Bye. Bye. Caller: Bye.

Agent: Thanks for calling Sparkle Scottsdale. This is Maddie. How can I help? Caller: Hi. I was looking to, like, get a membership with you guys for my dog. I know. Like, my sister goes to you guys. So is it the first month half off? Agent: So we have a. Pretty much what we'll do is your first month, we can take $10 off of whatever membership you're wanting to. Caller: Remember she got like the 79 one or whatever a month that includes two bass and grooms and she got. It was 45 for the first month half off or something. I don't know. Agent: So we have a $45 guest pass that would be for your first visit. That's just going to be for a bath and brush, but we'll also do, like, the teeth brushing, the nails, and the ear cleaning. Caller: Huh. Agent: And then she probably has the $75 a month, because that's the two visits a month. Caller: Yeah. Agent: But if you were to sign up your first visit, we would just take. We would just start you on the membership the first time. So it'd be 65 your first month, instead of paying for the 45 and the 75. Do you see what I'm saying? Caller: Okay. Yeah. And then because my. Agent: Yeah. Caller: It's like my boyfriend's dog, but he's like, matted, so we just want to shave him to start over. Agent: Okay. Caller: So, like, how does that work for the first time? Like, because he's a mini gold noodle. Agent: Okay. So if you guys were to do the essentials plus which is the two visits a month. So I do want to clarify. The two visits is just for two baths. Caller: Yeah, I know. Agent: Now, you can add on a haircut or a trim. It would be an additional 60 for a haircut or a 35 for a trim. A trim would just be a face, feet, and tail. So if you were to come in your first time, it would be. Let me see. So, I mean, we would get you on the membership, and then it would take. It would actually give you 25% off of the haircut. So. So 25% of the 60. Sorry, this thing is. So it'd be 45 bucks for the haircut, his first time. Caller: And then the additional. What? Agent: Yes. Caller: Well, what is because I have to pay for the monthly correct or. No. Agent: If you want to do the membership. Yes. Caller: But what if I just want to do the shaving? Agent: So if you just want to do one haircut for one visit, it would be 45 for your guest pass, first visit, bath, and then plus the 60. Caller: Okay. What the six? What's the 60? Agent: For the haircut. The 45 guest pass is just for a bath. Caller: But you. Oh, okay. Sounds good. Thank you. Agent: Of course. Have a good one.

Agent: Thanks for calling. Sparkle Grooming Salon in Scottsdale. This is Nikki. How can I help you? Caller: Oh. Agent: Yes, this is Sparkle Grooming in Scottsdale. Caller: It's far for me. Okay. Sorry. It's hard for me. Okay, thank you. Agent: Oh, that's okay. Bye. Bye. Caller: Okay, bye.

Agent: Thank you for calling sparkle grooming. I'm scott dillon shea. How may I help you? Caller: Yes. Do you trim cat's claws? Agent: Unfortunately, we don't at this location or other Sparkle locations, but I do believe Techsmart does. Caller: Okay. Thank you so much. Agent: Of course. Have a good rest of your day, ma'. Am. Caller: You too. Bye. Bye. Agent: Bye. Bye.

Caller: No answer. Agent: Hi, this is Sparkle Grooming at Scottsdale and Shea. How can I help you? Caller: Where's Nikki? Agent: Nikki? Oh, Nikki's not in today. Caller: Oh, okay. Agent: So sorry about that. Caller: I was just gonna call her. Agent: Megan, our other manager, is in today. Though, if you would like to talk to Megan in a few minutes when she gets back in the room. Caller: Yeah, sure. No, I love her too, but no, I was talking to Nikki. I want find out when she can do my dog. Well, she'll be in tomorrow about what, eight o'? Clock? Agent: Oh, let me check for you tomorrow. She will be in. Yes, at 8 o'. Clock. Caller: Okay, I'll just call her or stop in tomorrow morning. Agent: All right, sounds good. Caller: Okay. Tell her mother. Mother bird called. Agent: I will. I'll let her know. Caller: Okay, Bye. Bye. Agent: All right, bye. Bye.

Agent: Foreign. Thank you for calling Sparkle on Scottsdale's train. My name is Ally. How can I help you? Caller: Hey, Ali. I'm checking to see if you have any available to gourmet shih Tzu. Agent: Let me see. Has a dog been in before? Caller: Now, we're out of El Paso, and we're just staying here for the Mayo Clinic. And we just need to get her groomed. Agent: Okay. Okay, gotcha. I don't have any availability today. Let me see. And that you have proof of her rabies vaccine? Caller: That's. I got a. I got. Do you have an animal hospital? I'm looking at your right next to it. Right. I'm trying to find a vet that I can walk in and get a shot. Agent: Yeah. So we're not a. Caller: Her rabies shot. Agent: Yeah, you would have to call them. I don't know what their availability is like. Caller: Okay, well, let me try and get her shot right away somewhere. Do you recommend any place. Agent: But we would need. Okay. Banfield is over by the Mayo Clinic and they usually have some appointments. Yeah, they're in petsmart. They're, you know, pretty well priced, too. Also. Caller: Danville. Okay. Okay. All right. Agent: Give it about 48 hours after the shot because we can't see them right away. Just to give you the heads up there. Caller: Okay. 48 hours. Okay. I'll let them know. Okay, thank you very much. Bye. Agent: Yes, sir. All right. Thank you. My pleasure.

Agent: Thank you for calling sparkle grooming. I'm scott dealen shea. How may I help you. Caller: Hi there. Just wondering, is there any ringing appointments open for today for a large dog? Agent: For today? Unfortunately, we are fully booked out for today. We wouldn't be able to squeeze you in. If you'd like, I can see if we have anything later this week. Caller: Yeah, it would just have to be after 3pm. Agent: After the weekend, you said. Caller: No, I'm sorry. After 3pm. Agent: Oh, after 3:00pm okay. Sorry about that. And you said for a large dog. Caller: Yeah. Agent: Okay. Depending on the service, I have availability. Is that okay? Caller: Yes. Agent: Okay, I do have availability for a haircut and a bath on here on Thursday. Oh, wait, no way.

Agent: Thanks for calling Sparkle Scottsdale. This is Maddie. How can I help? Caller: I wanted to try and see if I can get my dog and he's new and I just got one of those forty five dollar things passes. But I also want to get him his hair cut because he's got. He's long haired. Agent: Okay. Caller: Cocker spaniel and it's getting too long. Agent: Okay, so just to confirm, it's going to be the $45 guest pass will cover the bath and the brush, and then to get a haircut would be an additional 60 on top of that. Caller: Yeah, yeah, no, I know that. That's fine. Agent: Okay, perfect. Caller: Yep. Agent: And was there a certain day in particular you were hoping to come? I know we are fully booked for this. Caller: Oh, so you don't have anything today? Agent: No, I do not have anything today. It looks like my next available won't be until next Tuesday. Caller: Okay, let me see what I can do because I'd rather get them done now, but if not I'll have them through Tuesday. So let me see what I can figure out. Okay, thanks. Agent: Okay. All righty. You're welcome. Bye. Bye.

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Agent: Thank you for calling Sparkle Grooming. How may I help you? Yeah. Caller: Hi. I was wondering if you guys had any appointments today or this afternoon for a haircut. Agent: Unfortunately, we don't have any availability. Caller: Okay, no worries. Thank you. Agent: So sorry about that. Have a good rest of your day. Caller: Okay, thanks. Bye.

Agent: Sparkle dog here. Scottsl and Shay, this is Megan. How can I help you? Caller: Hi. I was just going to see if you guys are fully booked out today. Agent: Let me check. Where are you? Looking for a bath and a brush or a bath and a haircut. Caller: Yeah, so we have. We have a golden retriever that would. Maybe. He's still, like. He's not even a year old yet, so this would be like, his first trim up. Agent: Okay. Caller: So probably a cut. Agent: Stay for. Caller: And bass. And then we have a second dog. He's like a collie mix. I don't think he would need a haircut. Really? He doesn't have, like, long, fluffy hair. He's like, coarse hair. Agent: Okay, let me see. I know, sweetheart. It looks like our next available for that would be at 12 o' clock next Saturday, the 24th. Caller: Oh, man. You guys are booked out. Okay, I will call you guys back. Agent: All right, sounds great. Have a nice day. You're welcome. Bye. By. Caller: Thank you. You too.

Agent: Hi, thank you for calling. Sparkle Dog Grooming at Scottsdale. This is Keelan. How may I help you? Caller: Hi. I was just wondering if you could let me know how much nail clipping costs there. Agent: Yeah, so we do. We charge for a nail grind. But if they don't are tolerable of the nail clipping. Caller: Uh huh. Agent: Or of the nail grinding, then we are able to clip them. It would be 25. Caller: Mm. Okay. Thank you so much. My dog's had his nails grinded before. I think he was okay with it. Agent: Okay. Should you want to book a nail grind appointment. Caller: No, not right now. I might call back at some point, but I just wanted to know the price for now. I can hear y' all are busy, so I'll let you go, though. Agent: Okay. Okay, sounds good. You have a great day. Caller: All right. You have a good day. Bye. Bye. Agent: Bye. Bye.

Agent: Hi, thank you for calling Sparkle Grooming. How can I help you? Caller: Hi. I was calling to make an appointment. Agent: Okay, here we go. All right. And have you been in before? Caller: Now. Agent: Okay, in that case, I'll just kind of give you a little spiel because we're membership based, so we do have. We do take non members, but typically things are a little bit cheaper with the membership. And then your first visit, regardless, you're going to get a discount. So the $45 Special is for the bath and if you are wanting a haircut, it's an additional dol. Caller: Oh, wow. Okay. Agent: Yeah. Caller: All right. Thank you, though. Thank you. I appreciate your time. Thank you. Agent: Oh, of course, of course. Take care.

Agent: Sparkle Grooming in Scottsdale. How can I help you? Caller: Oh, I was wondering if you have anything available today for Toy Poodle. Agent: We don't. I think our soonest available is going to be on Monday. Caller: Oh, okay. I just realized it's Saturday. Hold on one second. Agent: Okay. Caller: Yeah, Can we do something on Tuesday? Yeah, and how much for a toy poodle haircut? Agent: For your first haircut, it'd be 105. And then after that it'd be 125. Yeah. Caller: Oh, okay. Let me think about it. Thank you. Agent: Okay, thank you.

Agent: Hi, thank you for calling. Sparkle Dog Grooming at Scottsdale. This is Keelan. How can I help you? Caller: Hi. I was just calling to see if you guys had any openings today. If I could squeeze my dog in at some point. Agent: Is it for a bath, a full haircut, or a face, feet and tail trim? Caller: It'd probably just be for a full haircut and grooming. Agent: Like a full haircut? The whole body. Caller: I mean, even just to trim kind of more around the legs. I mean, I'm not gonna get them, like, shaved, but kind of just brushed out and then cut around kind of his legs area and just kind of get them trimmed. Agent: Oh, okay. Let me take a look. Caller: Oh. Agent: We do not have anything open for today. Did you want to look at another day? Caller: Okay. No problem. I don't know if you guys are open on Monday or anything with the holiday. Agent: Yeah, we are still open on Monday. Caller: Yeah. Would you. Would you have any times open on Monday that I could bring them in? Agent: Let me take a look. And has he been with us before? Caller: I have not. I do have all of his shots and records that I could bring in, but I was just looking for a new groomer kind of in the area. Agent: No. Okay, Monday we only have availabilities for like a bath and like a hygiene trim. Caller: Okay. I mean, that should be okay. I'm just kind of looking around right now. So if you don't have anything available kind of in the next few days, I might just keep calling around, and if I can't find anything, I might call back. Agent: Okay. Yeah, we do have availability. Tuesday, if you're available, then. Caller: I don't know. I mean, I'm in the office most of the day. Tuesday. I think I'll be good for now. But thank you, though. Agent: Okay, sounds good. Feel free to give us a call back if you want to get scheduled. Caller: All right. Thank you. Agent: Okay. You have a great day. Bye. Bye. Caller: You too. Thanks.

Caller: Not verified on Google Voice Search customers cannot find your business. Press 0 to verify your business. Press 9 if you wish to have your business not display on Google Voice searches or call 877-556-9255 to opt out.

Caller: Is not verified on Google Voice Search customers cannot find your business, press 0 to verify your business. Press 9 if you wish to have your business not displayed on Google Voice searches or call 877-556-9255 to. Agent: Thanks for calling Sparkle Scottsdale. This is Maddie. How can I help you?

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Caller: How about you turn it down to 20? Agent: Crackle dog here is pat sanchez. This is megan. How can I help you? Caller: I was wondering, how much is it for a shih Tzu? Agent: Proceed. For the first time, haircut without a membership. It's 105, and that includes the bath brush, blow dry, toenail trim, air cleaning, the haircut. Caller: Okay. Thank you. Agent: You're welcome. Bye. Bye.

Caller: Not verified on Google Voice Search. Customers cannot find your business. Press 0 to verify your business. Press 9 if you wish to have your business not display. Agent: Thank you for calling.

Caller: Business is not verified on Google Voice Search Customers cannot find your business. Press 0 to verify your business. Press 9 if you wish to have your business not displayed on Google Voice Searches. Agent: Thanks for calling circles.

Agent: Sparkle Grooming in Scottsdale. How can I help you? Caller: Hi. I was wondering if you guys do mobile grooming. Agent: We don't. Caller: Okay, never mind then. Thank you. Agent: Thank you.

Agent: Thank you for calling Sparkle Dog here in Scottsdale, Australia. My name is Allie. How can I help you? Caller: Hi there. I was just wondering how much of nail trimming is. Agent: Nail trim. Just like a regular trim, or did you want the nails buffed? Caller: Probably just the trim. Agent: Just a trim. Gotcha. Let me see. I know off the top of my head a Buffing is 25, but I think a nail trim is. Caller: Yeah. Agent: Give me just one second. I'll check an iPad. Okay. Caller: All right, thanks. Okay. Yeah. Agent: Yep, of course. Be right back. 25. Okay. Okay. Sorry about that. So I guess we only have a walk in service for the nail grind. If they don't tolerate the Dremel, it's still going to be 25. So a walk in nail service is $25. Yeah. Caller: Okay. Thank you for your help. Appreciate it so much. Okay, bye. Agent: You're in. My pleasure. Have a time. Good.

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Caller: Is not verified on Google Voice Search customers cannot find your business, press 0 to verify your business, press 9. If you wish to have your business not display on Google voice searches or call 877. Agent: Hello.

Agent: Sa. Thank you for calling sparkle at scottsdale shea.

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Caller: Not verified on Google Voice Search customers cannot find your business, press 0 to verify your business. Press 9 if you wish to have your business not displayed on Google Voice searches or call 877-556-9255 to. Agent: Hi. Thank you for calling. Sparkle Dog Grooming at Scottsdale.

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Agent: Hi, thank you for calling Sparkle Dog Grooming at Scottsdale. This is Keelyn. How can I help you? Caller: Hi, I was calling to see some pricing and also if you guys do like same day appointments for grooming. Agent: We only do same day appointments. You have to book ahead still. And only if we have openings. Caller: Okay. Okay. Agent: And then. Caller: Do you guys have anything open today? Agent: We do not have anything open today. Caller: Okay. Agent: Do you want to schedule for a different time? Caller: What's the pricing like for a golden retriever? He's nine months. Agent: Is it for like a face, feet and tail trim? Caller: Yeah. Agent: Okay, that would be. So it'd be 45 for your first time. That would be our guest pass. It includes the bath, blow dry, brush out, ear cleaning, nail clipping, hygiene trim and teeth brushing. And then the trim is an additional 35. Caller: Okay. Okay. And what's your soonest opening? Agent: Let me take a look. We could do an 8am tomorrow. Or do you want me to look at the weekend? Caller: What's the. Do you have anything later in the day tomorrow? Agent: It looks like we're fully booked tomorrow. Besides that 8am lot. Caller: Okay. Okay, Let me call you guys back in because that might work. I just have to confirm with my boyfriend. Agent: Okay, sounds good. Caller: Awesome. Thank you so much. Agent: Yeah, of course. Caller: All right, bye.